Help & Support
At City Index, we provide a range of quality CFD trading services.
The pages within this section are designed to help you get all the information you need in order to start trading with City Index.
Opening an account
Find out how you can get started with City Index & get your live online trading account up and running.
Demo accounts
Discover what a demo account is and how to use it & learn about trading before diving in with real money
Account management
Find out how to log in, manage your online trading account and update your information with City Index
Web Trader
Your powerful new HTML5 platform, Web Trader, includes intelligent new tools and features.
MT4 Trading
How to use the MT4 trading platform, including downloading, funding and trading information.
Platform support
Need support and help with your online trading platform? Here, you can find all the support you'll need
Margin & leverage
Understanding leverage and margin, how they affect your online trading and how to avoid common pitfalls.
Funding & withdrawals
Learn about your options for funding and withdrawing from your online trading account with City Index.
Crypto
Find out about trading Cryptocurrencies as a Spread Bet or CFD using leverage without a digital wallet.
Costs of trading
Find out all the costs to online trading with City Index, so that you can start trading with confidence.
Orders & positions
Discover how to use orders to manage trades, as well as other actions that can affect your positions.
Glossary
Our jargon busting glossary gives you the A-Z on financial terms that you need to trade online with us.
Cash Rebates
Be rewarded for trading your choice of asset class, with automatic monthly rebates.