Still can't find an answer to your question? Please feel free to contact our Client Management team at +65 6826 9988 or email us at firstname.lastname@example.org
For newly set up accounts, your initial deposit must be at least SGD500.
For Singapore residents, you can deposit funds into your account by cheque, ATM, internet banking and wire transfer. International customers will have to use wire transfers to deposit funds into their accounts. We will only be able to accept payments from named account holders.
As an existing customer, you can also fund your account online by credit card. We accept Visa/MasterCard debit cards and Visa/MasterCard credit cards. Please note that a card transaction fee of 3% will be incurred and payable by you.
Please note that only the above funding methods are acceptable. We are unable to accept cash.
Funding may be rejected if proof of transaction is not in order. The deposits may be rejected with or without notice. We are not responsible for any losses that you may suffer following any delay in acceptance of your deposits due to reasons beyond our control such as omission of the required information as detailed in the paragraphs below under each method of funding.
For urgent funding, particularly for the purpose of meeting margin calls, please state clearly as such in your correspondence to us when you send us the proof of transaction. If you wish to confirm the crediting of your deposits, you are advised to call our Client Management team on 1800 826 9988 (+65 6826 9988 worldwide) to confirm our acceptance of your deposits.
Yes, it is possible to fund your City Index CFD account using cheque payment. All cheques should be made payable to City Index Asia Pte Ltd, with your account number written on the back of the cheque.
You may send the cheque to City Index Asia Pte Ltd, Client Management Department, 6 Battery Road, #20-01, Singapore 049909.
Alternatively, you may deposit the cheque directly to the bank with our bank account number written on the back of the cheque. Please make a photocopy or scan the image of the cheque prior to depositing the cheque in the bank. Thereafter, fax a copy over to +65 6826 9968 or email the scanned image of the cheque to email@example.com for our record. Please direct your fund deposit to the relevant bank account listed below:
For SGD-denominated cheques: DBS Bank Account No. 022-900827-1
For SGD-denominated cheques: HSBC Bank Account No. 041-394123-002
For USD-denominated cheques: HSBC Bank Account No. 260-357116-181
For ATM transfers, you may direct your fund deposit to any of the bank accounts listed below:
DBS Bank Account No. 022-900827-1
Please fax a copy to +65 6826 9968 or email a scanned image of the ATM receipt to firstname.lastname@example.org for our record.
DBS and POSB customers can fund their CFD account through the Bill Payment facility using their online DBS/POSB account. To fund your CFD account, login to you DBS/POSB Ibanking account and following the steps below:
1. Login to DBS iBanking
2. On the left navigation menu, click on “Payment” >> “Bill Payments”
3. Select “City Index Asia Pte Ltd” from the drop down list
4. Click “Submit” button to continue
5. A message will appear informing the consumers that they will require an OTP Authorization when confirming the payment
6. Click “OK” to continue and “Cancel” to abort the transaction
7. Enter the payment information
8. Click “View More Info” link to view the acceptable Consumer Ref No. The reference number is your trading account number. For new clients who do not have a trading account number yet, the reference number is your NRIC/FIN number
9. Click “Submit” button to continue with the payment
10. Enter the One-Time-Password (OTP), which is sent to the consumer’s mobile phone.
11. Click “Confirm” to submit payment
If you would like us to credit your account with the funds urgently, please email a screenshot of the transaction confirmation screen to email@example.com.
For non DBS/POSB customers, please direct your funds to HSBC Bank Account Number 041-394123-002.
For currencies other than SGD, remittance instructions should include a further credit to City Index Asia Pte Ltd with HSBCSGSG and your account number.
Ensure that the remitting bank sends MT103 to HSBCSGSG so that we can apply funds to your account.
You can wire funds to your CFD account using the following details:
Hong Kong (HKD)
HSBC Hong Kong
HSBCSGSGA/C No. 002-962736-001
Local clearing code:
CHIPS CH 075995
Deadline (Singapore time):
City Index Asia Pte LtdHSBCSGSG
Further Credit to Account No:
United Kingdom (GBP)
HSBC BANK PLC
HSBCSGSGA/C No. 35168986
SORT CODE SC400515
Swift Payment 1630hr
Manual Instructions 1530hr
Further Credit to Account No:
HSBCSGSGA/C No. 57149917
HSBCSGSGA/C NO. 009-105685-091
Swift/Manual payment 1530hr
United States (USD)
HSBC Bank USA NA
HSBCSGSGA/C No. 000-036145
CHIPS 075193ABA NO. 021001088
HSBC Bank Australia Ltd
Level 31,580 George Street,Sydney NSW 2000, Australia
HSBCSGSGA/C No. 001-795178-041
City Index Asia Pte Ltd
Please fax (+65 6826 9968) a copy or email firstname.lastname@example.org a scanned image of the bank transaction report to us for our record.
If your address changes, please contact Client Management on 1800 8269988 (call toll free from Singapore) / +65 6826 9988 (call worldwide) or email us at email@example.com
To transfer funds out of your account, you will need to send a written instruction to our Client Management team either via email at firstname.lastname@example.org or post (City Index Asia Pte Ltd, 6 Battery Road, #20-01, Singapore 049909). Instructions received by City Index Asia Pte Ltd will be processed within 3 working days.
For clients with offshore banking accounts outside Singapore, funds will be wire transfer to clients. Wire transfers typically would take three working days and all Telegraphic Transfer charges will be borne by the client.
Trading CFDs and FX on margin carries a high level of risk, that may not be suitable for some investors. Consider your investment objectives, level of experience, financial resources, risk appetite and other relevant circumstances carefully. The possibility exists that you could lose some or all of your investments, including your initial deposits. If in doubt, please seek independent expert advice. Visit cityindex.com.sg for the complete Risk Disclosure Statement.
City Index Asia Pte Ltd 6 Battery Road #20-01 Singapore 049909. Tel: 6826 9988. Fax: 6826 9968. Co Reg # 200400922K.