Important Information

  • This section contains important information relating to your account with City Index, including Disclaimer, General Terms, Risk Disclosure Statement and IT Security Policy.

    Your account closure rights

    Should you decide to close your account with City Index, you can do so by writing to us at GAIN Capital Singapore Pte Ltd, 6 Battery Road, #20-01, Singapore 049909.

    If you have any open trades with us, your account will remain open until they are closed, filled or cancelled in accordance with the Terms and Conditions.

    Complaints procedure

    Should you wish to make a complaint about any aspect of our service, you may do so by writing to the Customer Services Department or the Compliance Manager at the address above.